Shipping & Returns
Shipping
- Orders placed before 15:30 on working days (Mon–Fri) are usually dispatched the same day if in stock.
- Delivery times are indicative and depend on the carrier.
- Orders are not shipped without full and correct payment.
Shipping costs: the exact amount is shown in your cart/checkout.
Testing & repairs: Electronics (ECU’s, CDI units, dashboards) are generally returned within 3 working days (payment arranged). Payment via iDeal, PayPal or bank transfer.
Returns
- Items can be returned within 14 days if unused and in original packaging (except custom products).
- Please contact customer service first: [email protected] or +31 492 565220.
- Return via a postal office and keep proof of shipment.
Return address
Carmo Electronics
Attn. Customer Service
Berenbroek 3
5707DB Helmond
The Netherlands
Damaged and/or incomplete products cannot be fully refunded.
Warranty
If a product malfunctions within the warranty period, please contact us first via [email protected] or by phone. Warranty is void if a product has been modified or installed incorrectly.
Team-Carmo